The public information officers role is an important one, but how is it measured?
Public information officers provide a public service and are responsible for informing the public of all aspects of the Government’s business.
This is an excellent role for public servants and we want to ensure it is a valuable one.
What is public information?
Public Information Officers are responsible to provide a free and complete public service to the Australian public.
In some circumstances, they may be required to provide public information to the Attorney-General.
Public information can be used by Government agencies to inform the public about their business, services and activities.
The public has a right to know about the Government and what is happening in the Government.
Public Information officers are also charged with ensuring that the public has access to information about the public affairs, economic activity, financial and legislative affairs, and government departments.
Public officers are expected to: deliver a public information service that is free and accessible; be able to respond to all enquiries from the public; and comply with all applicable laws.
Public service performance The performance of public information officials is often closely linked to the performance of their roles.
The quality of public service performance depends on the performance level of public servants.
For example, an individual who is highly competent in his or her role may be more effective in performing his or she job than a person who is less competent in the role.
However, a performance that is poor can be detrimental to the public interest.
Public servants should be mindful of their role in a democratic society and should be held to a high standard of performance.
For more information, see the public service information paper on public servants, available at: https://www.australia.gov.au/public-services/publicservice-information-office-performance-policy-under-public-service-act-2018/pdf/public_service_performance_policy_under_public_services_act_2018.pdf.
What information does the Public Information Office provide?
Public service information is provided by public information offices.
It includes: information on: government departments and organisations, including information about their activities and financial and fiscal results;